Returns & Refunds

At YAKHAUS, each piece is made to order through our production partner. This helps reduce waste and ensures every item is created specifically for you.

Because of this, we do not offer returns or exchanges for change of mind, incorrect size selection, or if you simply decide you no longer want the item.

Please review product descriptions, sizing charts, and order details carefully before purchasing.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of receiving your order at:

gabijak.business@gmail.com

Please include:

• Your order number
• Photos of the item
• A brief explanation of the issue

We’ll review your request and work with our production partner to resolve the issue as quickly as possible.

Refunds

If your refund request is approved, your refund will be sent to your original payment method.

Please allow several business days for the refund to appear in your account depending on your bank/payment provider.

Non-returnable items

We do not accept returns or refunds for:

• Incorrect sizing chosen by the customer
• Change of mind purchases
• Worn or washed items
• Items damaged after delivery
• Custom-made products produced correctly according to the order placed
• Orders delayed due to incorrect shipping information provided by the customer

Shipping issues

Please ensure your shipping address is entered correctly at checkout.

YAKHAUS is not responsible for packages delayed or lost due to incorrect shipping information provided by customers.

Questions?

For any order-related concerns, contact:

gabijak.business@gmail.com